Code of Conduct & Honor

Community Guidelines.

Our simple rules to keep Rishtawaala safe, respectful, and genuine for every family.

Our Safety Commitment

The Safe Family Pledge

Rishtawaala is built for serious families looking for marriage. We promise to protect your details, verify every user's identity, and remove fake profiles so you can search with peace of mind.

Verified Households

We verify every user's name and age using government records.

Zero Dating Gimmicks

No swiping games. We focus only on serious marriage discussions.

Strict Photo Controls

You decide who can see your photos and contact details.

Rishtawaala Gold Trust Badge
Expected Code of Conduct

Core Community Rules

All members must follow these simple rules to keep the community respectful and safe.

01

100% Honest Profile Details

Only make a profile for yourself or a close family member. Use your real name, correct details, and recent photos. We verify profiles using Aadhaar.

Integrity builds trust
02

Respectful Family Dialogues

Talk politely to other families and candidates. We will permanently ban anyone who uses bad language, insults others, or acts disrespectfully.

Respect creates a positive community
03

Protect Other Members' Privacy

Do not share another member's phone number, photos, or chat screenshots with anyone else unless they say it is okay.

Privacy is everyone's right
04

Strictly for Personal Matrimony

Use this platform only to find a life partner. We immediately ban matrimonial agents, brokers, and anyone trying to promote a business.

Serious intentions only
Crucial Safety Reminders

Red Flag Safety Guide

We check every profile using Aadhaar, but you should still be careful. Keep these safety tips in mind when talking to matches:

FLAG 01

Asking for Money

Never send money to anyone you meet online. Block anyone who asks for cash, loans, or help with medical bills.

High Risk Red Flag
FLAG 02

Rushing to Leave the App

Be careful if someone pressures you to share your phone number or social media link right after matching.

High Risk Red Flag
FLAG 03

Avoiding Family Calls

If a match refuses to make a video call, avoid parent meetings, or keeps cancelling visits, stop talking to them.

High Risk Red Flag
Platform Governance

Enforcement & Compliance

We take immediate action against any violations of our safety guidelines.

Level 01

Warning

For small mistakes, our support team will send you a formal warning.

Action Policy
Level 02

Suspension

If you break rules again or act rudely, we will temporarily lock your account.

Action Policy
Level 03

Permanent Ban

If you scam, harass, or lie about your identity, we will ban you permanently.

Action Policy

Regulatory & Grievance Officer

As required by Indian internet laws, we have a dedicated officer to solve your issues. If you have questions or want to report a safety concern, please contact us.

Officer
|
Grievance Officer, Rishtawaala Trust Ops
Operational Hours
|
10:00 AM - 7:00 PM (Monday - Saturday)
We take every concern seriously
Your privacy and safety are our priority
Quick response and fair resolution
Committed to a safe & respectful community
We keep all reports private and handle them according to local privacy laws.

See Something? Say Something.

Help Us Keep Rishtawaala Safe

If you see someone breaking our rules or acting suspiciously, please report them to our team right away.